Returns & Exchanges Policy

Full-price items are eligible to be returned or exchanged within 30 days of purchase, unless otherwise stated. Exchanges are available on Domestic orders only. Returns will not be accepted for orders outside of our 30-day return policy. We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way. Goods must be received unworn and in original condition with tags attached. Swimsuits returned missing hygiene liners will not be eligible for a refund. We encourage you to inspect your order as soon as your package arrives to ensure everything is in pristine condition. Refund requests will be processed to the original form of payment. You also have the option to choose store credit during the returns process.

To initiate a domestic return, please use our Domestic Returns Portal.

To initiate an international return, please use our International Returns Portal.

Your refund will be processed in 7-10 business days from the time your return arrives at our facilities. Please note: it may take up to 10 business days for your refund to be posted to your account depending on your bank.

For all Domestic orders, a restocking fee of $6.95 will be deducted from your refund amount.

For all international orders, a return fee of $25 will be deducted from your refund amount.

We will notify you via email once your return has been processed.

FINAL SALE: Items purchased on sale are FINAL SALE. Orders purchased on sale CANNOT be returned for a refund or exchange.

Only full price items are eligible to be returned or exchanged. All sale items are final sale and cannot be returned or exchanged.

To initiate a domestic return, use our Domestic Returns Portal.

To initiate an international return, use our International Returns Portal.

*INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR EXCHANGES*

For all Domestic orders, a restocking fee of $6.95 will be deducted from your refund amount. If you are in our Loyalty Program and are a part of the Bungalow Tier, you are exempt from the restocking fee. 

For all international orders, a return fee of $25 will be deducted from your refund amount. 

Exchanges are free. Instant exchanges require payment details to ensure items are returned within 14 days of returnrequest. A hold will be placed on the card. Once the return is in transit, the hold will be released. You will only be charged if returned items are not in transit within the 14 day period.

If you are exchanging for an item of greater value, you will be charged the difference.

Items purchased on sale are FINAL SALE. Orders purchased on sale CANNOT be returned for a refund, web credit or exchange.

If your item is received damaged please contact our Concierge team at the following email address for further assistance concierge@solidandstriped.com

Gift items may be returned for an exchange/store credit

https://solidandstriped.loopreturns.com/#/

Yes! Returns will be extended based on the date item shipped.

Discounts will be applied automatically to exchange items/order.

Yes! If there’s a price difference greater, your credit card will be charged for the difference. For lesser priced items, you will receive a refund for the balance.

You will not receive your points if you return the item. You will receive your points if you exchange the item. Your points value will be based on the item you are exchanging for.

Return/exchange processing can take up to 7-10 business days from the day the package is received!

At the moment, we do not allow exchanges for international orders. Instead you can return your order for a refund.