What payment methods do you accept?

What are your domestic delivery options?

Do you ship Internationally?

When do I need to place an order for overnight shipping?

When will I be charged for my order?

Can I use more than one promo code on an order?

Can I combine discount codes?

Orders & Order Status

What items are excluded from promotions?

Can I receive a price adjustment for an order I placed before a promo started?

What is the status of my order?

I placed an order with pre-order and non pre-order items. When will I receive my order?

Can I change or cancel my order?

Can I change my shipping address?

How can I track my order?

What if an item(s) is missing from my order?

What if my package is lost?


Do you have a physical store?


What is Klarna?

How do I sign up?

What are the conditions to sign up?

Has Klarna received my payment?

Which payment methods are accepted?

Will I still be charged if my order is cancelled?

Can I pay before the due date?

What if I return or cancel my order?

My email address is not correct. How can I change it?

What happens if I don’t pay for my order?